MAKE EVERY CITIZEN A COMMITTED PARTICIPANT IN LOCAL ECONOMIC LIFE

One imperative: to reinvigorate the region in general, and the city centre in particular.

Faced with competition from shopping centres and e-commerce, city centres need modern and accessible tools to promote local consumption and to better understand the purchasing behaviour of their customers.
Loyalty Operator is an all-in-one solution that addresses these issues.

HOW? BY CREATING RELATIONSHIPS WITH YOUR CUSTOMERS ALL YEAR ROUND!

The Loyalty Operator platform has all the tools necessary for implementing a regional revitalisation initiative. You implement an engaging initiative across your territory and create a relationship with citizens.

Retailers that participate in the programme can recruit, retain and promote to their customers with total autonomy. This shared solution also ensures that the activities performed by each business are tracked. It enables leaders of commercial associations or organisations to supervise and support affiliated retailers.

Coalition or individual loyalty? Physical or digital card? A points or prizes programme? We are here to help you put together the loyalty system that suits your needs and objectives

AND WHAT ABOUT MY CUSTOMERS IN ALL THAT?!

You encourage them to consume locally

Consumers tend to forget that they can find what they are looking for locally, together with advice and a smile! A coalition loyalty scheme allows for consumers to be brought back to the city centre, making every citizen a committed participant in local economic life.

You capture them with web and mobile visibility

Online, you increase the visibility of both your region and your retail outlets. Consumers can find all the stores and special deals on the store locator, and each shop has its own showcase page, which can be seen on computers and smartphones.

With the Wallet, no more lost or forgotten loyalty cards: a connected loyalty-card holder, which is available on the web and on a smartphone, ensures that the visibility of stores offering services to consumers increases, while creating a relationship with cardholding customers.

Streamline your cash management with a pivot account

• A “pivot account” centralises participating retailers’ cash flow and allows for it to be better distributed
• Compensation is calculated automatically, facilitating a fair rebalancing between retailers
• SEPA direct debit mandate to simplify cash-flow management

Integrate parking to encourage local shopping

The loyalty card also provides for services. Offer consumers an hour of parking per day! They will do more shopping in the city centre rather than in the more distant big-box retailers.

• Link the loyalty card to the city’s ticketing machines
• Facilitate parking for cardholders