Give your pharmacy a loyalty program and communicate regularly with your customers!
WHY SET UP A LOYALTY PROGRAM ?
Pharmacies are local stores that are facing new challenges today : exacerbated competition, development of e-commerce, changing regulatory framework…
Setting up a loyalty program is the best way to deal with these issues. The profession must reinvent itself by offering new services to patients, but it is necessary to go through a loyalty specialist to respect the legal framework : in France, the loyalty program only applies to cosmetics, food supplements and parapharmacy.
WHAT BENEFITS ARE THERE FOR ME AS A PHARMACIST ?
- Attract and retain more and more demanding and versatile customers with a loyalty card
- adopt a web-to-store strategy to deal with e-commerce and adapt to new consumption patterns with Clic and Collect
- boost your sales by season and customer lifecycle
- federate and optimize the organization of pharmacies by driving the entire network
THREE INTERFACES TO BOOST YOUR PHARMACY NETWORK
The back office, to manage the marketing operations of pharmacies
The cash register interface, to identify customers and manage their fidelity in pharmacy
A website and a mobile application to keep in touch with patients
- Database and segmentation
- Email and SMS communications
- Marketing automation
- Animations: lottery, challenges…
- Loyalty card creation
- Checkin identification
- Customer loyalty management
- Store locator
- Clic and Collect
- Customers’ review
- Calendar
A LONG EXPERIENCE WITH PHARMACIES
Choosing Adelya is choosing a reliable and stable solution. The Loyalty Operator platform adapts to the specificities of your activity and your organization. We have already rolled out the pharmacy network loyalty program, among which Pharmactiv, OCP and Well&Well. Our experience ensures a controlled project, both technically and legally.
Do you have a question regarding our offer? Would you like to try a trial version of our tool?
CONTACT US + 33 5 62 24 93 04