WHY SET UP A FIDELITY AND ANIMATION MARKETING PROGRAM?
« 20% of your customers account for 80% of your turnover »
You bring back your customers by maintaining a positive relationship, based on relational loyalty
« A loyal customer spends 15% to 25% more than a casual customer »
You develop your turnover and your store traffic by offering animations and differentiating offers
« 77% of consumers expect Brands to have a personalized customer relationship »
You optimize the customer experience and tailor your offers to expectations by collecting qualitative data
WANT A RELATIONAL AND INNOVATIVE LOYALTY PROGRAM? CHALLENGE US!
Set out to conquer new customers thanks to a loyalty program that combines transactional and relational benefits!
Retain your customers is not enough, surprise them with animations operations and point of sale: the key to developp an emotional preference to your Brand
Boost your customer relationship by offering services valued by consumers: they will become your best ambassadors and will recommend you with their entourage
Expand your online visibility to maintain a competitive advantage: we provide plugins to highlight your point of sale and deliver essential information to customers
Loyalty Card
Run a Loyalty Program as original as you are!
- Bespoke, updatable and scalable
- Mono or multi-brand
- Instore and/or Online
Referral Program
Build on word-of-mouth, get new customers through an effective Referral Program :
- Referee invitation
- Rewards for the referrer and referee
- Triggered on recruiting or first purchase
City Card
Boost your Territory and delight tourists with our City Card solution :
- Pass for Tourism/Congress/Ambassadors…
- Commission and rebilling management
- Automated communications to card holders
- Behavioral statistics
- Unlimited users
Hot deals
Use our Hot Deals feature, promote special offers, and bring customers to your shops:
- Discounts, gifts, etc...
- Publication on your website
- Sharing in social networks
Online showcase
Promote your products and services online, to boost your offline visits :
- Clic and Collect
- Booking planning
Gift Card
A comprehensive Gifting Program to attract new customers and new revenue streams!
- Fix or free credit
- Total or partial redeeming
- Mono or multi-brand
Communication
An intuitive CRM, to easily setup and customize email and SMS campaigns :
- Marketing automation
- Drag-and-drop HTML editor
- Emailing templates
- Powerful yet simple targeting tool
- Feedback forms / Quiz
- GDPR compliant
Interaction
The best of web and mobile technologies for a dynamic and interactive customer relationship :
- Checkout identification
- Interactive terminals
- NFC / QR Tags
- Data gathering
- Instore animations
Gamification
Boost customers’ sympathy and engagement via playful events :
- Lotteries
- Challenges
Customer knowledge
Know your customers and assess your operations’ efficiency :
- Customer base segmentation and analysis
- Activity reportings
API Interfaces
Integrate Loyalty Operator in your technical architecture, in many ways
- Public, documented API
- Web-to-store components for your Website
- Prestashop and Wordpress plugins
Web Components
Easy-to-integrate components to :
- Promote your business:
- Store locator
- Mini site
- Bring information to customers:
- Customer area
- Wallet
Mobile app
A mobile application, to keep in your customers’ pocket !
- Store locator
- Virtual card
- Rewards and offers booking
- Loyalty cards wallet
In short, for the price of a simple emailing tool, recruit new customers, segment them, build loyalty with personalized offers and animations that are easy to create …
HOW? WITH TOOLS ADAPTED IN AN OMNICANAL OPTICS AND ALL-IN-ONE
Une pincée de transactionnel, une généreuse dose de relationnel et vos clients ne vous quitteront plus !
For your customers
A website with a mobile application, to keep in touch even when the store is closed!
For traders
A clienteling interface to identify customers and manage their loyalty directly at the cashier
For managers
The back office, to manage the communications and the animations of the points of sale
- Store locator
- Loyalty area
- Click and Collect
- Consumer Review
For an omnichannel customer experience, seamless!
- Registration and embedding
- Customer identification
- Fidelity management
- 360 ° vision of the customer journey
An interface that will give the smile to both customers and sellers!
- Multichannel communications
- Animations (challenges, lotteries …)
- Analysis and segmentation
- Network steering
No need to combine several tools: You have an all-in-one solution and you save money
Do you have a question regarding our offer? Would you like to try a trial version of our tool?
CONTACT US + 33 5 62 24 93 04