A simple and powerful solution to manage your loyalty card, your CRM, your marketing animations …
All in a single tool, able to adapt to your systems and your organization.

LOYALTY PROGRAM AND MARKETING ANIMATION, WHY ?

The loyalty card, a tool of conquest and link

It is well known, 20% of your customers represent 80% of your turnover. But why would you reward the loyalty of your customers if some of them already are faithful?

  • By maintaining a positive relationship with your customers, you keep them
  • By offering animations and attractive offers, you create in-store traffic and an increased turnover
  • By relying on an increased knowledge of your customers, you optimize your actions and adapt your offers to your customer’s expectations

Signs and mass retailers are not mistaken and use loyalty programs programs to capture and retain customers

The wealth of a business is its customer base. Work on this aspect to value your company !

With the GRDP, massive and unsolicited Emailings lose in effectiveness. On the contrary, loyalty programs open the doors for a regular and personalized communication with your customers.
ADELYA, pioneer of the “Permission Marketing “, gives you the means to animate and enhance your business’s activity, and to bring the right communication, through the right channel, at the right time.

ADELYA MAKES DIGITAL MARKETING EASY AND RETAIN YOUR CLIENTS THROUGH DELIGHTMENT

With Loyalty Operator, you will create and maintain a positive relationship with consumers

Loyalty Card

Run a Loyalty Program as original as you are!

  • Bespoke, updatable and scalable
  • Mono or multi-brand
  • Instore and/or Online

Referral Program

Build on word-of-mouth, get new customers through an effective Referral Program :

  • Referee invitation
  • Rewards for the referrer and referee
  • Triggered on recruiting or first purchase

City Card

Boost your Territory and delight tourists with our City Card solution :

  • Pass for Tourism/Congress/Ambassadors…
  • Commission and rebilling management
  • Automated communications to card holders
  • Behavioral statistics
  • Unlimited users

Hot deals

Use our Hot Deals feature, promote special offers, and bring customers to your shops:

  • Discounts, gifts, etc...
  • Publication on your website
  • Sharing in social networks

Online showcase

Promote your products and services online, to boost your offline visits :

  • Clic and Collect
  • Booking planning

Gift Card

A comprehensive Gifting Program to attract new customers and new revenue streams!

  • Fix or free credit
  • Total or partial redeeming
  • Mono or multi-brand
CUS T OMER KN O WLE D GE H O T DEALS ONLINE SH O W C ASE GIFT C ARD N U R T U R E C OMMUNI C A TION INTE R A CTION GAMIFI C A TION G R O W F L O U R I S H L O Y A L T Y C ARD REFE R ALL P R OG R AM CI T Y C ARD MOBILE APP WEB C OM P ONENTS API INTER F A CES D I S P L A Y

Communication

An intuitive CRM, to easily setup and customize email and SMS campaigns :

  • Marketing automation
  • Drag-and-drop HTML editor
  • Emailing templates
  • Powerful yet simple targeting tool
  • Feedback forms / Quiz
  • GDPR compliant

Interaction

The best of web and mobile technologies for a dynamic and interactive customer relationship :

  • Checkout identification
  • Interactive terminals
  • NFC / QR Tags
  • Data gathering
  • Instore animations

Gamification

Boost customers’ sympathy and engagement via playful events :

  • Lotteries
  • Challenges

Customer knowledge

Know your customers and assess your operations’ efficiency :

  • Customer base segmentation and analysis
  • Activity reportings

API Interfaces

Integrate Loyalty Operator in your technical architecture, in many ways

  • Public, documented API
  • Web-to-store components for your Website
  • Prestashop and Wordpress plugins

Web Components

Easy-to-integrate components to :

  • Promote your business:
    • Store locator
    • Mini site
  • Bring information to customers:
    • Customer area
    • Wallet

Mobile app

A mobile application, to keep in your customers’ pocket !

  • Store locator
  • Virtual card
  • Rewards and offers booking
  • Loyalty cards wallet

Loyalty Operator is an all-in-one platform in SaaS mode for giving individualor chains of retailers a real boost.

For the price of a simple email marketing tool, you can recruit new customers, segment them, build loyalty with personalised offers and promotions that are easy to create, as well as stimulate your business activities!

ADELYA provides you with:

  • For retail outlets: A comprehensive platform for promotions and loyalty programmes
  • For networks and big-box retailers: A control and deployment interface
  • For consumers: A website and a mobile app

Customised for your business, modelled on your organisation and integrated into your environment, Loyalty Operator is your best ally for boosting your sales.

HOW? WITH TOOLS ADAPTED IN AN OMNICANAL OPTICS AND ALL-IN-ONE

FOR YOUR CUSTOMERS

A website and a mobile application, to keep in touch even when your store is closed!

  • Store locator
    Loyalty area
    Click and Collect
    Consumer Notice
    Planning and booking

For an omnichannel customer experience, seamless!

FOR TRADERS

A clienteling interface to identify customers and manage their loyalty directly at the cashier

  • Registration and embedding
    Customer identification
    Fidelity management
    360 ° vision of the customer journey

An interface that will give the smile to both customers and sellers!

Page d'accueil du back office de Loyalty Operator

FOR MANAGERS

The back office, to manage the communications and the animations of the points of sale

  • Multichannel communications
    Animations (challenges, lotteries …)
    Analysis and segmentation
    Steering your network

No need to combine several tools: You have an all-in-one solution and you save money

Do you have a question regarding our offer? Would you like to try a trial version of our tool?
CONTACT US + 33 5 62 24 93 04