THE PRINCIPLE OF CHALLENGES
Gamify your customer relationships! Challenges are for consumers that, when completed, are rewarded with virtual or real rewards. Use your imagination to stimulate your customers!
- Kim has won the « Serial Shopper » challenge after using the checkout a total of four times in the same month
- William has won the « Referral » challenge after referring three friends to your loyalty program
- Emily has won the « e-customer » challenge after reserving one item from your Click & Collect catalogue
With so many other possibilities!
The challenges on Loyalty Operator are child’s play!
WHY DOES THIS TYPE OF PROMOTION WORK SO WELL?
An original promotion for engaging with your customers
The challenges add a touch of originality to your loyalty program! Thanks to the game process, customers get the impression that the only thing expected from them by the retailer is that they have fun. It is a free moment of pleasure for them, while being a profitable promotion for you!
People between 18-25 years of age are particularly fond of this promotion, which is derived from gamification. They will talk about you on social networks, with this positive image among young people enhancing your online reputation!
And just where is the reward in all this?
As with the lottery, this promotion stimulates engagement with your customers. Even if the distinction is only virtual, the main interest for the customer is in obtaining a positive return that gives meaning to his/her actions. This includes a sense of accomplishment that will naturally drive him/her to return to your retail outlet.
Of course, you are not limited to the virtual and, if you want, can offer discount vouchers, extra points or gifts, amongst others.
Our customer MOVIDA’S challenges
WHAT BENEFITS ARE THERE FOR ME AS A RETAILER?
Ambassadors: customers who lend themselves more readily to games talk about you in their social circles and recruit new customers
A good reputation: given their playful and original dimensions, the challenges create a positive image of your business
Customise the challenges according to your requirements
You have a handle on the start and end dates, whether it is a one-off or regular thing, its objectives and the reward. It’s now time for you to play!
Set us a challenge!
Do you have ideas for challenges but no time to implement them? Our teams are here to make your projects a reality!
Enhance your promotions
Adelya can also assist you in creating visuals and rewards for the challenges, so that you have every chance of going viral