THE LOYALTY PLATFORM THAT EMPOWERS YOUR RELATIONSHIP MARKETING

in-store
web
mobile

ADELYA in figures

Nombre d'utilisateurs
Nombre de clients
Chiffre d'affaires géré

20 000 Users

12 M engaged customers

>360M€ managed turnover

recruit, amaze and retain your customers !

Loyalty Card

Run a Loyalty Program as original as you are!

  • Bespoke, updatable and scalable
  • Mono or multi-brand
  • Instore and/or Online

Referral Program

Build on word-of-mouth, get new customers through an effective Referral Program :

  • Referee invitation
  • Rewards for the referrer and referee
  • Triggered on recruiting or first purchase

City Card

Boost your Territory and delight tourists with our City Card solution :

  • Pass for Tourism/Congress/Ambassadors…
  • Commission and rebilling management
  • Automated communications to card holders
  • Behavioral statistics
  • Unlimited users

Hot deals

Use our Hot Deals feature, promote special offers, and bring customers to your shops:

  • Discounts, gifts, etc...
  • Publication on your website
  • Sharing in social networks

Online showcase

Promote your products and services online, to boost your offline visits :

  • Clic and Collect
  • Booking planning

Gift Card

A comprehensive Gifting Program to attract new customers and new revenue streams!

  • Fix or free credit
  • Total or partial redeeming
  • Mono or multi-brand
CUS T OMER KN O WLE D GE H O T DEALS ONLINE SH O W C ASE GIFT C ARD N U R T U R E C OMMUNI C A TION INTE R A CTION GAMIFI C A TION G R O W F L O U R I S H L O Y A L T Y C ARD REFE R ALL P R OG R AM CI T Y C ARD MOBILE APP WEB C OM P ONENTS API INTER F A CES D I S P L A Y

Communication

An intuitive CRM, to easily setup and customize email and SMS campaigns :

  • Marketing automation
  • Drag-and-drop HTML editor
  • Emailing templates
  • Powerful yet simple targeting tool
  • Feedback forms / Quiz
  • GDPR compliant

Interaction

The best of web and mobile technologies for a dynamic and interactive customer relationship :

  • Checkout identification
  • Interactive terminals
  • NFC / QR Tags
  • Data gathering
  • Instore animations

Gamification

Boost customers’ sympathy and engagement via playful events :

  • Lotteries
  • Challenges

Customer knowledge

Know your customers and assess your operations’ efficiency :

  • Customer base segmentation and analysis
  • Activity reportings

API Interfaces

Integrate Loyalty Operator in your technical architecture, in many ways

  • Public, documented API
  • Web-to-store components for your Website
  • Prestashop and Wordpress plugins

Web Components

Easy-to-integrate components to :

  • Promote your business:
    • Store locator
    • Mini site
  • Bring information to customers:
    • Customer area
    • Wallet

Mobile app

A mobile application, to keep in your customers’ pocket !

  • Store locator
  • Virtual card
  • Rewards and offers booking
  • Loyalty cards wallet

Click on the diagram to find out more!

Loyalty Operator is an all-in-one platform in SaaS mode for giving individual or chains of retailers a real boost.

For the price of a simple email marketing tool, you can recruit new customers, segment them, build loyalty with personalised offers and promotions that are easy to create, as well as stimulate your business activities!

ADELYA provides you with:

  • For retail outlets: A comprehensive platform for promotions and loyalty programmes
  • For networks and big-box retailers: A control and deployment interface
  • For consumers: A website and a mobile app

Customised for your business, modelled on your organisation and integrated into your environment, Loyalty Operator is your best ally for boosting your sales.

  • The CRM & loyalty solution on the Cloud

     

  • 10,000 points of sale equipped,

    10 million of cards managed,

    200 million email sent

    10 years of experience for a solid platform with multiple functions

    Already available in 5 languages and 10 countries

  • An unbeatable functionality/price ratio!

    A SaaS solution, flexible and fast to implement, that is able to adapt to your business and company.

  1. 1
  2. 2
  3. 3

ADELYA brings you...

Une fidélisation sur-mesure

A programme that fits you

  • Tailormade and multilingual
  • Single- or multi-brand
  • Omnichannel for the entire customer journey
  • Integrable with your systems
Tranquilité opérationelle

Operational peace of mind

  • Quick to deploy
  • Easy to use
  • Supported by an experienced team
Solution économique

A return on investment

  • Unbeatable feature-to-price ratio
  • Evolving platform (3 times a year)
  • Unlimited users, managed customers and emails sent

We are proud of our clients' success